ringcentral-for-nonprofit

Our Objective Overview of What RingCentral Can Do for Your Nonprofit

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Jules

When it comes to choosing a phone system for your nonprofit organization, there may be more options than you think. While you are likely familiar with basic landline and cell phone plans for nonprofits, there has been a growing shift to Voice over Internet Protocol (VoIP) services. These services use the internet to make calls. As such, they provide far more features.  

One popular VoIP provider for nonprofits is RingCentral. RingCentral’s communication suite can be useful, but is it the right one for you? In this guide, we delve into what it has to offer so that you can make the most informed decision.

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What Is RingCentral?

RingCentral is a VoIP service provider that offers basic contact center capabilities. RingCentral MVP, its phone system software, is an all-in-one, cloud-based networking suite that provides a versatile collection of communication features. 

While it affords basic one-to-one calling, texting, and video conferencing features like any traditional phone service, RingCentral MVP also specializes in team collaboration tools. Considering how important your employees, volunteers, donors, vendors, and other supporters are to furthering your mission, you need to be able to communicate with them through a variety of channels, and RingCentral MVP makes that possible.

Pro Tip: Even if you already have a traditional phone plan, a VoIP service can prove to be a useful addition to your toolbox. It acts as a backup during a landline outage, and it allows for more collaboration and communication through additional tools on top of voice calls. 

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RingCentral Features

RingCentral MVP presents a multitude of features that are available through its app. This app is compatible with internet-enabled devices, such as phones and computers, with any operating system.

Calling, Video Conferencing, and Messaging

Whether you prefer to communicate via a voice call, video call, or message, RingCentral has you covered. With its group SMS and one-click video capabilities, you can gather your team together quickly and easily for collaboration. As with other phone services, RingCentral allows you to add contacts to your network, which makes it scalable as your organization grows.  

File Sharing

Team projects just got easier with RingCentral’s file sharing capabilities. You can make documents accessible to anyone through the cloud and drag and drop files directly into team message chats. You can even pin important files to the top of the chats so that they do not get lost. 

Integration

RingCentral MVP provides the means to integrate with a wide variety of business applications, including:

  • Dropbox

  • Zendesk

  • Asana

  • Pipedrive

  • Zoho CRM

  • Google Workspace

  • HubSpot

  • Microsoft Windows

  • Zoom 

This integration turns RingCentral into a centralized, organized hub for all of your administrative needs.

Analytics

Another handy feature of RingCentral is its analytics portal. It grants you access to an extensive collection of reports and logs, including:

  • Employee and other stakeholder contact information

  • System performance

  • Device status

  • Service quality

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RingCentral Pricing & Nonprofit Discounts

RingCentral MVP provides limited capabilities for free. If you want more advanced features, you need to purchase one of its paid plans: Essential, Standard, Premium, or Ultimate. 

ringcentral-for-nonprofit-alternativesEmily is wondering which tier will work best for her nonprofit.

RingCentral MVP accepts monthly and annual payments for each tier. Paying for a year up front saves you up to 40% off of your total. 

 

Essential

Standard

Premium

Ultimate

Features

Basic service, limited to 20 users

Unlimited users, service reports

Real-time analytics, automatic call recording

Unlimited storage, device status reports and alerts

Fees

Monthly: $32.99; annually: $19.99

Monthly: $40.99; annually: $27.99

Monthly: $47.99; annually: $34.99

Monthly: $62.99; annually: $49.99

The main downside to RingCentral is that it can be pricey if you want to take advantage of one of its more advanced service packages. However, you can get a 25% discount as a nonprofit organization, which can help soften the blow. You can also take it for a spin with a free trial before you fork over that much cash. 

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Alternatives to RingCentral

It is always wise to shop around before you make a large commitment. Every nonprofit has different needs, so you may decide that another VoIP provider is more your speed. 

Here are some alternatives to consider: 

  • 8x8: This is a solid VoIP provider that offers more palatable pricing. It provides an intuitive admin portal, but there are some customer concerns about call quality, including dropped calls. 

  • Ooma Office: This is also a less expensive alternative that provides basic VoIP services with a few additions. 

  • Vonage: Touted for its call quality and reliability, Vonage is another option. However, be wary of its services that come at an additional monthly cost. 

  • Grasshopper: This is a decent choice for small nonprofits, offering basic VoIP services. Do not expect a wide variety of additional add-ons or integrations, though.

  • Nextiva: Coming with a reasonable price tag and a lot of features, Nextiva is a popular option for teams with remote needs. It is also relatively easy to use. 

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Final Thoughts

RingCentral MVP allows for a high level of integration, which effectively establishes an all-in-one collaboration hub to handle all aspects of your nonprofit’s communication. 

Many nonprofits are put off by the price of this platform, however, which is significantly more substantial than its competitors. If that is the case with you, consider the other VoIP solutions we have discussed in this article. 

At any rate, with RingCentral MVP, you get what you pay for — and if what you want is an impressive number of features, it may just be the best VoIP for you.

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FAQ

💡What is RingCentral?

RingCentral is an internet-based solution for phone services. Businesses and nonprofits alike use it. Find out more. 

🔑 Is RingCentral free for nonprofits?

No, RingCentral is not free. It does have a 25% discount for nonprofits, though. Find out more. 

📝 What services does RingCentral offer?

RingCentral offers numerous features, including video and voice calling, group messaging, analytics tracking, and more. Find out more.

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Organization & HR
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Jules
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